MARINA MATE


Marina and Yacht Club Management System

Manage moorage assignment and billing for term clients, yacht club members and visiting guests.

MARINA MATE is the application that helps you manage the assignment of moorage and related invoicing for your marina, yacht club or resort marina.   It simplifies the generation of charges for term client moorage, yacht club members' moorage and membership dues, and visiting guest charges.

It presents an interactive graphic display of your docks' layout, keeps contact information for club members, clients, and guests along with description of their boats.

The system generates related reports, provides historic inquiry, and interfaces to the Accounts Receivable and General Ledger systems.  It is one of the applications belonging to the Series 5 suite of accounting packages.

FOR YOUR

Marina

Marina photo

For your marina, MARINA MATE manages all aspects of dock management and client billing.  Details about the vessels and owner contact information is recorded.  The generation of new and renewal moorage billing are automated, with optional moorage contracts.  Moorage and all related charges are automatically generated.  Other user defined charges may be set up and recorded.  Client charges contribute to the invoices that are generated.

Yacht Club

Yacht club photo

For your yacht club,  MARINA MATE manages all aspects of dock management, member billing and guest sublet moorage.  Details about the vessels and member information is recorded.  The generation of membership fees, along with new and renewal moorage is automated.  Moorage and all related charges are automatically generated based on member and vessel properties.  As well, MARINA MATE provides management and billing for special events, reciprocal guests and dining lounge assessments. A members web portal is offered for a number of relevant club oriented functions.

Guest Resort Marina

Resort Marina photo

For your resort oriented marina,  MARINA MATE manages all aspects of dock management and guest billing.  Details about each guest and their vessel is recorded and available for CRM functions and for future visits recall.  Reservation may be made for 14 months in advance.  Guests are flagged as "Arriving", "Checked-In", "Prepaid" and "Checked Out".  Staff can utilize a Dock Walk application on their tablet or smart phones.

EXPLORE THE CAPABILITIES


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Dock Management

Define multiple docks for multiple locations along with each moorage slip or side-tie regions.  A Dock can be defined for traditional slips, side-ties, harbour buoys or harbour anchorage.  Different moorage charge basis can be assigned, along with revenue profit centres.  Slip dimensions and maxiumum vessel sizes are kept.

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Interactive Dock Graphics

Provides an interactive display of the docks showing each vessel's assigned moorage on selected dates.  With a click of the mouse, moorage can be assigned to available slips, or details about vessels moored can be displayed.  Dynamic side-tie moorage vessels can also be assigned or moved.

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Moorage Contracts

Contracts may be generated for yacht club members and marina clients.  Based on vessel LOA and power requirements, charges are automatically computed.  For renewals, new contracts are automatically generated and, as an option, will be classified as Pending until approved by the vessel owner.  (Either verbally, or online through the member or client web portal).  Contracts may be printed, or emailed as PDF documents

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Guest Management

For guests to your resort marina, or reciprocals visiting your yacht club, record details of the assigned moorage and applicable charges.  Reservations can be made, invoices generated and payments collected.  Contact information and boat profile is kept on file for easy retrieval for future visits.

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Reservations

Reservations for guest moorage can be made up to 14 months in advance.  Optional booking fees and moorage deposits, using credit card credentials can be collected.  A screen displays future moorage assignments in a table with columns of moorage slips and rows of dates.

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Sublet Management

When implimented, owners flag their slips as being temporarily available.  They can be rewarded with all or a portion of the collected sublet moorage fees.  A number of different methods are available to determine the amount credited.  In particular, the concept of "Sublet Pool Groups" has been devised.  Owners will automatically be credited, or checks issued.

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Moorage Rates

MARINA MATE will automatically assign moorage rates based on properties associated to each dock the slips belong to.  There are standard monthly term rates and daily guest rates for moorage and power.  Price and/or discount tables may also be defined with levels of rates depending on quantities of goods or length of vessel.  Tables may be created for a variety of criteria where the resulting rates override the standard default rates.

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Club Lounge Assessment

For yacht clubs with a restaurant, MARINA MATE manages the billing of lounge assessment charges, records charges incurred, and maintains member balances for defined assessment periods.  Charges are entered directly or imported from spreadsheet.  Members can be emailed with details of their allotment period balances, and they may also view their balances using the member web portal.

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Special Events

MARINA MATE will manage your special events such as parties, dinners, sail-past and other billable gatherings.  An event is set up with properties such as date, time, billing methods and different ticket rates.  Attendees can be automatically set up from the member or client files, entered individually, or make use of the web portal.  A member can also record names of their guests and request to be seated with other attendees.  Reminder emails may be sent and charges automatically generated to be invoiced.

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Web Portal

A number of functions are available to club members, clients and marina staff that can be launched remotely from computers, smart phones or tablets using web browser applicatiions.  For staff, a "Dock Walk" function is provided. Other functions include:

  • Edit My Profile
  • Review Account Status
  • Historic Invoice Inquiry
  • View current charges
  • View & sign up for Moorage Postings
  • View & approve Moorage Renewals
  • Register & request tickets for Special Events
  • View a Roster of Club Members
  • View Lounge Assessment Charges

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Billing & Invoicing

When charges are accumulated for moorage and other assorted activity, invoices are generated.  For guests, this might be when reservations are made, when they "check-In" after arriving, or when they "check-out".  For members or client moorage, this would be when they initially join, or are assigned new or renewal moorage.  Invoices may be generated and printed or created as a PDF and emailed.  They may be paid by the client when generated, or recorded "on account".  Invoices are posted to the Accounts Receivable system.  All invoices are recorded and available for historic inquiry and can easily be reprinted and emailed to the client.      

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Charges Entry

Charges are generated for moorage, and all other activity for which members, guests and clients are to be billed.  For guests, this might be when reservations are made or when they "check-In" after arriving.  For moorage when initially assigned, or renewed.  For yacht club members, applicable initiation and annual membership fees.  Charges are also generated for utility charges, special events, and an assortment of other standard items which are user defined.  Each type of charge defined in MARINA MATE is assigned a Task Charge Code.  Properties associated to a charge code includes a unit price, tax exemption flags, units and G/L revenue account.  Charges can also be entered directly, or imported from a spreadsheet.

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Moorage Postings

For marinas and yacht clubs, MARINA MATE records a posting announcement when a given moorage berth is available either for assignment or sublet.  The dates available, closing date, size of slip, maximum vessel size and estimated moorage rates are all recorded.  Using the web portal, members and clients can view the postings and submit their application to have the moorage asssigned to them.  Emails may be sent to all members and clients announcing the posting, and an email may be set to all applicants informing them when it is awarded.  An email is also sent to the individual awarded the slip.

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Moorage Request Waitlist

For marinas and yacht clubs, MARINA MATE records a list of all individuals, and their vessels, who wish to be added to the list waiting for moorage.  Their contact information, and vessel details are recorded.  Applicants may be listed or reported sorted by a number of relevant criteria.  When space becomes available, you can easily generate an email that is sent describing the moorage dimensions and the date available

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Revenue Tracking

All charges recorded for billing are associated to a defined Task Charge Code.  A G/L Revenue account is defined for each Task Charge Code.  Default Task Charge Codes are assigned to membership dues, moorage charges, user defined charges and dock override charges.  When invoices are generated and posted to Accounts Receivable, revenue distributions are generated which may be exported to other accounting systems, or posted to the Series 5 General Ledger systems.  These distributions then become journal entries contributing to your financial statements P&L reports.

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Power Utility

With MARINA MATE you may define Hydro Meters and assign them to specific moorage slips.  Hydro Outlets are also defined and assigned to specific slips.  Hydro usage can be charged to club members or marina clients either at a fixed monthly rate, or based on kW-hrs used.

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Data Import / Export

Built into the MARINA MATE system is the ability to import and export a variety of different types of data.  You can load from or output to MS-Excel, tab-delimited text files, or CSV text files.

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System Generated Email

Within the MARINA MATE system, assorted functions provide the opportunity to send emails to moorage customers or club members.  Email content is loaded from user supplied text files and may be sent as simple ASCII text or as HTML text formatted and embedded with images.  Within the supplied text files you can insert pseudo variables that are replaced with names, dates or amounts, relevant to the subject of the email.

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Systems Management

MARINA MATE is an application of the Series 5 family of accounting systems.  The Series 5 system provides the basic management of data directories, printer queues, user signon rights, menu item access and general system wide control.  Report generation, data import and export, user logon profiles, email generation, and context sensitive help are standardized for all Series 5 systems.

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About Us

Sentinel Hill Software was founded in 1999.  Sentinel Hill acquired exclusive rights to re-engineer the Series 4 Suite of applications porting them to Windows graphical, (GUI), environment.  During this redevelopment the applications were enhanced for ease of use and integration with Microsoft Office Utilities and Windows Systems.  The Suite was then renamed and Sentinel Hill Software’s Series 5 Suite of Accounting and Business applications were born.  Over the years the applications were continually improved adding new features and functionality based on user feedback and customization requests.


Contact

       Sales:  sales@sentinel-hill.com

  Support:  support@sentinel-hill.com

     Phone:  604-837-8354


Sentinel Hill Software, Inc.
BC, Canada